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| Frequently Asked Questions |
What makes Pocket Investor different than other stock tracker software?
Do I need to be connected to the Internet to use Pocket Investor?
My device does not have phone capabilities or it cannot connect to the Internet directly. How can update the price of my investments?
Do I have to pay to download price data?
I have a large list of stocks in my “Watch list”, and I update their prices frequently. How will this impact my phone bill?
My device is a Windows Mobile smartphone (it does not have a touch-screen). Will Pocket Investor work?
I live outside US. Will Pocket Investor retrieve prices for my stocks and mutual funds?
Pocket Investor is not retrieving prices for my stocks. What's wrong?
What makes Pocket Investor different from other stock tracker software?
Instead of simply retrieving stock prices, Pocket Investor fully utilizes the power of your Windows Mobile device providing a central place where you can track different types of investments, like stocks, options and mutual funds, enter activities, configure alerts, receive relevant news, access online media, analyze charts and much more, all in a convenient mobile interface. No other software in this segment offer so many features as Pocket Investor.
When
I run Pocket Investor, I get the message:
"PocketInvestor.exe requires newer version of the .NET Compact Framework
than version on device". What's wrong?
Pocket Investor
requires Microsoft .NET Compact Framework version 2.0 or later.
If it is not installed in your device yet, you can get it here. Note
that Windows Mobile 6 devices normally have .NET Compact Framework 2 pre-installed
in ROM.
Do I need to be connected to the Internet to use Pocket Investor?
No. Although Pocket Investor provides many facilities when used in online mode (automatic price updates at regular intervals, investment news etc), it may be used in a complete disconnected state. You may opt to connect to the Internet only eventually to retrieve price and news data (once a day, for example), or not to connect at all (see next question).
My device does not have phone capabilities or it cannot connect to the Internet directly. How can update the price of my investments?
If your device is not able to connect to the Internet (or if the cost for updating data is not viable in your current data plan), you can update price data in three ways:
1) Connecting to the Internet using your desktop computer (via ActiveSync)
2) Importing price data from CSV files
3) Updating prices manually (via Price History screen)
Do I have to pay to download price data?
You don’t pay anything to Acquasys except for the cost of the program. Depending on your phone service plan, however, you may have the cost of data traffic (see next question).
I have a large list of stocks in my “Watch list”, and I update their prices frequently. How will this impact my phone bill?
It depends on your phone data plan. In this case, it is recommended to use a fixed data plan (you pay a fixed value monthly for unlimited access or for a reasonable amount of data). If this is not possible, you may use a desktop computer as a connection “bridge” while you are at work, for example. To avoid unnecessary data traffic, Pocket Investor includes a schedule facility that enables data updates only in a specific time period (for example, only on weekdays and while your stock exchange is open).
My device is a Windows Mobile 5/6 smartphone (it does not have a touch-screen). Will Pocket Investor work?
No, Pocket Investor requires touch-screen devices.
I live outside US. Will Pocket Investor retrieve prices for my stocks and mutual funds?
Pocket Investor can retrieve prices for all stocks and funds available in Yahoo! Finance (including worldwide stocks), as long as you specify the correct stock exchange symbol. Alternatively, you can configure Pocket Investor to extract the price from any publicly available web page where this information is published ("Capture From Info Page" update mode).
Pocket Investor is not retrieving prices for my stocks. What's wrong?
1) Check if there is an Internet connection available (via phone or ActiveSync);
2) Check if the stock symbol is correct, exactly as used in Yahoo! Finance;
3) For non-US stocks, check if the correct stock exchange symbol is specified. Check here for a list of valid symbols (third column, suffix - there is no need to include the period);
4) Check if the update mode for the stock is set to "Quote Provider";
5) If Automatic Update is enabled, check the update schedule settings (days and time period).
